Last Updated: 24/02/2026

Welcome to Tawreedi. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Order details
  • Payment information (processed securely through payment providers)

b) Non-Personal Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

c) Order & Transaction Information

  • Products purchased
  • Order history
  • Payment method
  • Transaction amounts

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only if you opt in)
  • Prevent fraud and maintain website security

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

  • With delivery partners to complete your orders
  • With payment service providers for secure transactions
  • When required by law or legal process

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to:

  • Maintain your shopping cart
  • Remember your preferences
  • Analyze website performance
  • Improve user experience

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal obligations

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (unless legally required to retain it)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.