Last Updated: 24/02/2026

Welcome to Tawreedi. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Tawreedi is an online store offering products directly to customers. We act as the seller of the products listed on our website.

For any inquiries, please contact us using the details provided at the end of these Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian

You agree to provide accurate and complete information when placing an order.

3. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders in case of pricing or product description errors

Once your order is confirmed, you will receive a confirmation message via phone or email.

4. Pricing & Payment

  • All prices are listed in [Insert Currency].
  • Prices may change at any time without prior notice.
  • Payment methods available will be displayed at checkout.

We reserve the right to correct pricing errors even after an order has been placed.

5. Delivery

We deliver orders to locations within Syria.

Delivery times are estimates and may vary due to:

  • Location
  • Product availability
  • External circumstances beyond our control

Customers are responsible for providing accurate delivery information.

6. Returns & Refunds

Returns and refunds are subject to our Return Policy.

Generally:

  • Products must be returned in original condition.
  • Return requests must be made within [Insert Number] days of delivery.
  • Certain products may not be eligible for return (e.g., opened consumables, hygiene products).

Refunds, if approved, will be processed using the original payment method or as store credit.

7. Product Information

We strive to ensure product descriptions and images are accurate. However:

  • Product packaging may vary.
  • Colors may appear slightly different depending on device screens.
  • Minor description errors may occur.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Website design

is the property of Tawreedi and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Tawreedi shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability shall not exceed the amount paid for the purchased product.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack or disrupt the website
  • Provide false or misleading information
  • Interfere with other users’ experience

11. Force Majeure

We shall not be held responsible for delays or failure to perform obligations due to events beyond our control, including but not limited to natural disasters, transportation disruptions, government restrictions, or technical failures.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Syria.

Any disputes shall be resolved through the competent courts within Syria.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.